Frequently Asked Questions
Find answers to common questions about our products and services.
How long does shipping take?
Orders typically ship within 24 hours and arrive within 7-14 business days, depending on your location. You'll receive tracking information via email once your order ships.
What's your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us for a full refund. The item must be in its original condition.
Is the tripod compatible with my phone?
Yes! Our mini tripod is universally compatible with all smartphones, compact cameras, and action cameras. It features a standard 1/4" screw mount.
What's the maximum weight it can hold?
The tripod can safely support devices up to 2kg (4.4 lbs), which covers most smartphones and compact cameras.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary by location. International orders may be subject to customs fees.
How do I track my order?
You'll receive a tracking number via email once your order ships. You can use this number to track your package on the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor.
Can I change or cancel my order?
Contact us immediately at support@tripodpro.com if you need to modify or cancel your order. Once shipped, we cannot make changes, but you can return the item within 30 days.